Earnings and payouts

What happens if a payout fails?

Short answer

A failed payout is reviewed by the Pomera team. It isn’t automatically sent again, so the same earning is never paid twice by mistake.

Transfers can fail for reasons like an invalid UPI ID or a bank-side problem. When that happens, the payout is marked as failed and checked by a person.

Once the cause is fixed, for example by correcting your UPI ID, the team can arrange the payout.

Check your saved UPI ID first. See how to change your UPI ID.