Will Pomera contact my clients directly?
Short answer
No. We never pitch an agency’s clients behind its back.
All communication about your client’s campaign goes through you unless you ask otherwise.
If a client reaches out to us on their own and mentions you, we bring you into the conversation. If a brand tells us an agency brought them, we work through that agency from the start.
This is a basic condition of how Pomera partners with agencies, not a favour for large partners.
Related questions
- What happens if my client contacts Pomera directly?
- Who owns the client relationship when an agency uses Pomera?
- Who is my contact at Pomera as an agency partner?
- I work with an agency. Can they run Pomera for me?
- What happens if my campaign gets fewer views than expected?
- Do I pay any fee to Pomera as a publisher?