What happens if a post goes off-brief?
Short answer
Pomera checks every post, and you can flag one within 48 hours. A flagged post isn’t billed while we review it, and we ask the publisher to fix it or take it down.
Off-brief can mean a wrong claim, a missing label, a banned word, a competitor in shot or an edit that does not fit your brand. Whatever the reason, flag it.
During the review, the post is not billed. If it is off-brief, the publisher is asked to fix it or take it down. You do not pay for a post that breaks your brief.